Site-visit logistics

Compass

Books the visit, runs the reminders, optimises the RM's day.

PlannedLifecycle: Site visitcompass

The problem

Site visits no-show 30–40% of the time. RMs drive across the city for back-to-back visits without route-planning. Buyers reschedule on WhatsApp and the calendar never gets updated.

What Compass owns

01Picks the optimal visit slot based on buyer preference, RM availability, and traffic windows.
02Sends WhatsApp + SMS reminders at T-24h and T-2h, with one-tap reschedule.
03Optimises the RM's route when multiple visits are stacked in a single morning.
04Recovers no-shows with a same-day callback offer routed back through Voice.

Status & roadmap

Schema partial — `journey_site_visits` table exists, scheduling UI exists; agent logic does not.

To build

·Optimal-slot picker (RM availability × buyer preference × traffic)
·Route optimisation for multi-visit RM mornings
·No-show recovery flow that triggers Voice
·Reschedule-on-WhatsApp loop via Thread

The rest of the workforce

Tracker

Sourcing & lead discovery

Ledger

Pricing intelligence

Press

Listing copy & content

Thread

Conversational engagement

Voice

Voice qualification

Notary

Legal & compliance

Foundry

Construction milestones

Coach

Sales RM co-pilot

Lens

Immersive virtual tours

Reach

Campaign optimisation

Anchor

Post-sale relationship

Want Compass — and the other eleven — wired into your business?

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