Architecture · RealOS · Tru Agentic Workforce
RealOS is the governed orchestration layer that binds the Tru Agentic Workforce into a single system — sourcing mandates, qualifying buyers, scheduling site visits, closing the booking, releasing construction-milestone payments, and serving the customer for life post-possession. Specialised agents do the work;RealOS keeps it coordinated, auditable, and aligned with RERA + DPDP.
Architecture
RealOS owns governance, event coordination, state, and decisioning. The twelve agents stay focused on doing one job well, on the right channel, with hand-offs that RealOS chooses in real time.
Under RealOS
Twelve specialised agents — Tracker, Ledger, Press, Thread, Voice, Compass, Notary, Foundry, Coach, Lens, Reach, Anchor — each owns one job. Channels evolve, agents evolve, but RealOS underneath stays stable.
Inside RealOS
An event bus, long-running journey state, retries, timers, webhooks, and channel routing. RealOS reads journey context and returns the next-best-action with explainable rationale. Every override feeds back as training signal.
Inside RealOS
Control panel, knowledge base, policy engine, and audit chain. Super-admins set ICP, channel hours, escalation thresholds, and which agent may act with what autonomy. Every decision is recorded in a tamper-evident chain that satisfies RERA + DPDP scrutiny.
Workforce
Each one does a single job exceptionally well. Tap any agent for the one-page detailer — what it does, what's built, and what's next.
tracker
Sourcing & lead discovery
Finds sellable mandates and inbound demand before they go cold.
Channel: Web · CRM connectors · Partner-portal feed
Open detailer →
ledger
Pricing intelligence
Defensible price bands and negotiation guidance, built on real comparables.
Channel: Internal API
Open detailer →
press
Listing copy & content
RERA-safe brochure-grade copy, in your developer's voice.
Channel: LLM
Open detailer →
thread
Conversational engagement
WhatsApp-first qualification and answers grounded only in approved facts.
Channel: WhatsApp Business API
Open detailer →
voice
Voice qualification
24×7 outbound rescue and inbound qualification — with audited transcripts.
Channel: Telephony
Open detailer →
compass
Site-visit logistics
Books the visit, runs the reminders, optimises the RM's day.
Channel: SMS · WhatsApp · Calendar
Open detailer →
notary
Legal & compliance
RERA verification, KYC, agreement-to-sell, e-signature — all auditable.
Channel: Government APIs · Document OCR
Open detailer →
foundry
Construction milestones
Watches the build, releases the right payment slab at the right time.
Channel: Site updates
Open detailer →
coach
Sales RM co-pilot
An AI that sits next to the RM — buyer summary, next move, draft replies.
Channel: Admin & Partner UI
Open detailer →
lens
Immersive virtual tours
Turn a phone walkthrough or a Matterport scan into a buy-ready virtual tour.
Channel: WebXR · Web embed
Open detailer →
reach
Campaign optimisation
Plans the channel mix, prunes losing creatives, watches CAC vs LTV.
Channel: Meta Marketing API · Google Ads API · Listing-syndication APIs
Open detailer →
anchor
Post-sale relationship
The 30 / 60 / 90-day check-ins, referral asks, and life-event upsells.
Channel: WhatsApp · Email
Open detailer →
Lifecycle coverage
Nine phases. Every phase has a primary agent, a supporting agent, and a clean hand-off to the next. No gaps, no drops, no "one channel went well but the customer fell off the other side".
Discover sellable mandates from owner-direct, RWA partnerships, society groups.
Brochure-grade copy, virtual tours, and RERA / EC / NOC verification.
Channel-mix planning, syndication, inbound lead intake.
WhatsApp + voice qualification with hand-off when confidence drops.
Slot picking, route optimisation, RM prep-pack.
Defensible price band, objection-handling, comparable trades.
Token, agreement, KYC, e-signature.
Milestone tracking, automatic payment-stage release, buyer briefings.
Handover, snagging, NPS, referrals, life-event upsell.
Why this compounds
Once mandates flow through RealOS, leaving costs four agents and two integrations. Switching is re-platforming.
Channels commoditise. The orchestration layer that decides which to use and when is what compounds.
Every reply, objection, rescue call, and milestone slip becomes training signal. The 50th project gets a smarter agent than the first.
RERA and DPDP regulators see the same audit chain ops sees. No 'AI black box' to defend in court.
Begin
We onboard a small number of developers each quarter so every deployment receives the engineering attention it deserves. Apply through the developer onboarding form or speak with our partnerships team directly.