Voice qualification
Voice
24×7 outbound rescue and inbound qualification — with audited transcripts.
The problem
60% of qualified leads never pick up a callback. RMs miss after-hours intent. Voice agents that exist today either sound robotic or hallucinate numbers off-script.
What Voice owns
- 01Outbound rescue calls for silent leads with a configurable T+30-minute window.
- 02Inbound voice qualification across the workday and after hours.
- 03Real-time speech-to-text and sentiment scoring per turn.
- 04Post-call summary written into the journey timeline so the RM picks up exactly where Voice left off.
Status & roadmap
Registry seeded as `vaia`; runtime stub. No voice gateway is wired yet — biggest single dependency.
To build
- ·Telephony adapter (Exotel preferred for India DLT compliance)
- ·Real-time STT/TTS pipeline with sub-300 ms turn latency
- ·Sentiment + intent classifier per turn
- ·Transcript persistence in `activities` with audit-chain link
The rest of the workforce
Tracker
Sourcing & lead discovery
Ledger
Pricing intelligence
Press
Listing copy & content
Thread
Conversational engagement
Compass
Site-visit logistics
Notary
Legal & compliance
Foundry
Construction milestones
Coach
Sales RM co-pilot
Lens
Immersive virtual tours
Reach
Campaign optimisation
Anchor
Post-sale relationship
Want Voice — and the other eleven — wired into your business?
We onboard a small number of partners every quarter so each deployment gets the engineering attention it deserves.