TruProp

Architecture · TruOS · Tru Agentic Workforce

Twelve specialised agents, orchestrated by one operating system, covering the full real-estate lifecycle.

TruOS is the governed orchestration layer that binds the Tru Agentic Workforce into a single system — sourcing mandates, qualifying buyers, scheduling site visits, closing the booking, releasing construction-milestone payments, and serving the customer for life post-possession. Specialised agents do the work; TruOS keeps it coordinated, auditable, and aligned with RERA + DPDP.

Architecture

TruOS at the centre. Twelve agents underneath.

TruOS owns governance, event coordination, state, and decisioning. The twelve agents stay focused on doing one job well, on the right channel, with hand-offs that TruOS chooses in real time.

Under TruOS

Workforce

Twelve specialised agents — Tracker, Ledger, Press, Thread, Voice, Compass, Notary, Foundry, Coach, Lens, Reach, Anchor — each owns one job. Channels evolve, agents evolve, but TruOS underneath stays stable.

  • · One agent per role, no overlap
  • · Pluggable channels (WhatsApp, voice, email, web)
  • · Idempotent, audit-logged tool calls
  • · Hand-off to a human at policy thresholds

Inside TruOS

Coordination

An event bus, long-running journey state, retries, timers, webhooks, and channel routing. TruOS reads journey context and returns the next-best-action with explainable rationale. Every override feeds back as training signal.

  • · Event bus + state machines
  • · Next-best-action decisioning
  • · Retries, timers, channel routing
  • · Confidence + rationale on every call

Inside TruOS

Governance

Control panel, knowledge base, policy engine, and audit chain. Super-admins set ICP, channel hours, escalation thresholds, and which agent may act with what autonomy. Every decision is recorded in a tamper-evident chain that satisfies RERA + DPDP scrutiny.

  • · ICP & project-approval rules
  • · Knowledge base (brochures, FAQ, payment plans)
  • · Policy engine (rules-first orchestration)
  • · Audit chain (Session 2.9, already shipped)

Workforce

The twelve agents.

Each one does a single job exceptionally well. Tap any agent for the one-page detailer — what it does, what's built, and what's next.

tracker

Tracker

In progress

Sourcing & lead discovery

Finds sellable mandates and inbound demand before they go cold.

Channel: Web · CRM connectors · Partner-portal feed

Open detailer →

ledger

Ledger

In progress

Pricing intelligence

Defensible price bands and negotiation guidance, built on real comparables.

Channel: Internal API

Open detailer →

press

Press

Live

Listing copy & content

RERA-safe brochure-grade copy, in your developer's voice.

Channel: LLM

Open detailer →

thread

Thread

In progress

Conversational engagement

WhatsApp-first qualification and answers grounded only in approved facts.

Channel: WhatsApp Business API

Open detailer →

voice

Voice

In progress

Voice qualification

24×7 outbound rescue and inbound qualification — with audited transcripts.

Channel: Telephony

Open detailer →

compass

Compass

Planned

Site-visit logistics

Books the visit, runs the reminders, optimises the RM's day.

Channel: SMS · WhatsApp · Calendar

Open detailer →

notary

Notary

Planned

Legal & compliance

RERA verification, KYC, agreement-to-sell, e-signature — all auditable.

Channel: Government APIs · Document OCR

Open detailer →

foundry

Foundry

Planned

Construction milestones

Watches the build, releases the right payment slab at the right time.

Channel: Site updates

Open detailer →

coach

Coach

Planned

Sales RM co-pilot

An AI that sits next to the RM — buyer summary, next move, draft replies.

Channel: Admin & Partner UI

Open detailer →

lens

Lens

Planned

Immersive virtual tours

Turn a phone walkthrough or a Matterport scan into a buy-ready virtual tour.

Channel: WebXR · Web embed

Open detailer →

reach

Reach

Planned

Campaign optimisation

Plans the channel mix, prunes losing creatives, watches CAC vs LTV.

Channel: Meta Marketing API · Google Ads API · Listing-syndication APIs

Open detailer →

anchor

Anchor

Planned

Post-sale relationship

The 30 / 60 / 90-day check-ins, referral asks, and life-event upsells.

Channel: WhatsApp · Email

Open detailer →

Lifecycle coverage

From sellable mandate to lifelong relationship.

Nine phases. Every phase has a primary agent, a supporting agent, and a clean hand-off to the next. No gaps, no drops, no "one channel went well but the customer fell off the other side".

  1. 01

    Sourcing

    Discover sellable mandates from owner-direct, RWA partnerships, society groups.

  2. 02

    Listing production

    Brochure-grade copy, virtual tours, and RERA / EC / NOC verification.

  3. 03

    Demand capture

    Channel-mix planning, syndication, inbound lead intake.

  4. 04

    Qualification

    WhatsApp + voice qualification with hand-off when confidence drops.

  5. 05

    Site visit

    Slot picking, route optimisation, RM prep-pack.

  6. 06

    Negotiation

    Defensible price band, objection-handling, comparable trades.

  7. 07

    Closure

    Token, agreement, KYC, e-signature.

  8. 08

    Construction

    Milestone tracking, automatic payment-stage release, buyer briefings.

  9. 09

    Possession & post-sale

    Handover, snagging, NPS, referrals, life-event upsell.

Why this compounds

Point AI tools improve a channel. TruOS becomes the operating model.

Daily workflow lock-in

Once mandates flow through TruOS, leaving costs four agents and two integrations. Switching is re-platforming.

Cross-channel defensibility

Channels commoditise. The orchestration layer that decides which to use and when is what compounds.

Compounding data asset

Every reply, objection, rescue call, and milestone slip becomes training signal. The 50th project gets a smarter agent than the first.

Management-grade trust

RERA and DPDP regulators see the same audit chain ops sees. No 'AI black box' to defend in court.

Begin

Operationalise the lifecycle, project by project.

We onboard a small number of developers each quarter so every deployment receives the engineering attention it deserves. Apply through the developer onboarding form or speak with our partnerships team directly.

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